Booking, changing and cancelling

Booking

Conferences lists what is open. Open one; each tab is one of your child's teachers. Times still free are shown as buttons — pick one, choose the child, tick anyone else attending, Confirm.

If you already have a booking with that teacher, the tab says so at the top with a link to change it.

Rules the page follows

• One booking per child per teacher. To change the time, use Change time on the existing booking rather than booking again.
• No two of your meetings at the same time — times that clash with a sibling's meeting are greyed out and labelled.
• Only children in that teacher's class are offered.
• Some schools set a booking window; the page tells you when booking opens or closes. After it closes, phone the office — they can still book for you.

Changing the time

My Bookings → open the booking → Change time → pick another free time with the same teacher → Confirm reschedule. You are emailed the new time.

Cancelling

My Bookings → open the booking → Cancel Booking → confirm. The time is released for another family and you are emailed. You can book a different time afterwards if any are free.

Both are possible until the meeting starts; after that, contact the school office.

Bringing the other parent

When booking, tick them under "Also attending". On an existing booking, open it on My Bookings and use Add next to their name. They get the confirmation, reminders and their own Join button. Both parents need to be listed with the school as part of your family — ask the office if one of you is missing.