Staff accounts and what each role can do
Adding teachers, office staff and admins; what they can and cannot do; passwords and resending setup emails.
Roles
| Role | Can | Cannot |
|---|---|---|
| Teacher | See their classes and conferences, block their own slots, run meetings, add notes and extra staff to their bookings | See other teachers' bookings, edit families or students |
| Office staff | Everything with families, students, classes, conferences, bookings and the Schedule page | Edit staff accounts or school settings; host meetings |
| School admin | Everything | — |
Adding someone
Staff → Add Staff: name, email, role. They are emailed a link to choose a password (valid for 7 days). Until they do, their row shows Setup pending. Open the row and click Resend setup email if they lost it; after 7 days they can also use Forgot password on the sign-in page with the same email.
Changing a role
Open the row and change the role. A teacher who becomes office staff keeps their class assignments but no longer appears as a lead teacher for new conferences, so reassign their classes first. You cannot change your own role.
Removing someone
A staff member assigned to a class cannot be deleted; remove them from the class first (Classes). Deleting a teacher does not delete past bookings.
Passwords
Staff change their own password under Settings (the menu on their name in the sidebar). Email addresses are the sign-in identity and are changed by an admin from the Staff page.